A Waiter, or Restaurant Server, is responsible for ensuring diners have a positive experience at food establishments by exhibiting excellent customer service. Their duties include greeting diners and taking their orders, communicating with members of the kitchen about orders and carrying meals or beverages to the correct tables.
A Waiter 應該能夠履行各種職責和責任。以下是 Waiter 應該能夠執行的一些職責和責任：
- Taking orders from customers
- Answering questions about menu items, food sensitivities and food substitutions
- Giving customers suggestions for food and drinks and telling them about any special menu items
- Serving nonalcoholic beverages and delivering food and alcoholic beverages to customers
- Communicating with customers to ensure satisfaction and resolve any complaints
- Cleaning tables after customers have finished their meals
有競爭力的Waiter將擁有一定的技能和資格，包括：
- Effective communication and active listening skills for conversing with guests
- Knowledge of federal, state and local laws dealing with the consumption of alcohol
- Impeccable customer service skills and social perceptiveness
- Ability to evaluate customer satisfaction and responsiveness
- Accountability in processing customer payments
- Strong time management and organizational skills
