Gastronomy > Restaurant Manager
Restaurant Manager
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Restaurant managers typically work for a variety of food establishments, from fast food and casual dining to trendy bistros and fine dining destinations, to ensure that diners have a positive experience. They work closely with upper management to implement various policies related to topics such as customer service, staffing, food safety, dress codes, tips and scheduling. Staffing is often the responsibility of the Restaurant Manager with duties including recruiting, hiring, training and evaluating employees for all areas of the restaurant. They typically handle scheduling, time off and payroll for the staff.
A Restaurant Manager, or Restaurant General Manager, is responsible for overseeing the daily operations of a restaurant. Their duties include hiring and training restaurant staff based on company policies, supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees.
A Restaurant Manager 應該能夠履行各種職責和責任。以下是 Restaurant Manager 應該能夠執行的一些職責和責任：
- Recruiting, interviewing and training staff to follow restaurant procedures
- Keeping customers happy, getting their feedback on the experience and handling complaints
- Organizing schedules, keeping track of employees’ hours and recording payroll data
- Supervising daily shift operations, including front- and back-of-house restaurant operations
- Appraising staff performance and disciplining or retraining employees to correct poor performance
有競爭力的Restaurant Manager將擁有一定的技能和資格，包括：
- Previous restaurant experience
- Management or supervisory experience
- Customer service skills
- Financial literacy
- Inventory control skills
- Ability to handle a fast-paced work environment
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