A Quality Assurance Professional, or Quality Control Professional, is in charge of inspecting products at different phases in their development to ensure they meet a set of consistent standards. Their duties include performing visual inspections, recording quality issues and planning processes to decrease the instance of defects in products.
A Quality Assurance 應該能夠履行各種職責和責任。以下是 Quality Assurance 應該能夠執行的一些職責和責任：
- Documenting and reporting product or service quality levels
- Developing and implementing standards for inspection
- Developing a workflow for product inspection
- Developing plans to help a company manage waste
- Communicating with other team members to solve problems
- Following up with the appropriate channels when mistakes are found
有競爭力的Quality Assurance將擁有一定的技能和資格，包括：
- A keen eye for detail
- Communication skills
- Computer literacy
- Database management
- The ability to consistently identify mistakes across thousands of inspections
- The ability to closely follow quality standards
