An Operations Analyst, or Operational Analyst, reviews a company’s policies, procedures and functions to find areas of improvement. Their main duties include reviewing company data, building reports based on these findings and recommending programs to improve the company’s performance metrics.
A Operations Analyst 應該能夠履行各種職責和責任。以下是 Operations Analyst 應該能夠執行的一些職責和責任：
- Collecting and organizing information from various sources like computer data and sales histories
- Conducting interviews with employees and managers
- Identifying and solving problems in various fields or specialized areas
- Examine the data to figure out what is important to the problem and which methods are best to analyze it
- Use statistical methods to analyze information and develop solutions to business problems
- Write memos and reports for managers to look over the findings and recommendations
有競爭力的Operations Analyst將擁有一定的技能和資格，包括：
- Communication to collaborate with colleagues and clients
- Mathematical skills to process complex calculations
- Problem-solving skills to find multiple viable solutions for a challenge
- Computer skills to use various programs needed for analysis
- Analytical skills to process large amounts of data
- Critical thinking to determine what data and information is useful for the task
