An Office Clerk, or Office Administrator, is responsible for performing the general recordkeeping and communication activities required to keep an office functioning. Their duties include filing and organizing records, distributing memos throughout an office and fielding inquiries from customers and clients.
A Office Clerk 應該能夠履行各種職責和責任。以下是 Office Clerk 應該能夠執行的一些職責和責任：
- Answering the phone at a reception desk or in a specific department and transferring calls as needed
- Sorting and delivering incoming mail and collecting and sending outgoing mail
- Create documents, maintaining databases and sending memos and emails
- Making logistical arrangements for meetings or conferences, including booking travel, making reservations or organizing rentals
- Running errands and making deliveries around the office or to external parties
- Collecting, filing and organizing office documents, such as reports and confidential records
有競爭力的Office Clerk將擁有一定的技能和資格，包括：
- Excellent communication abilities, including speaking, writing and active listening
- Effective organization and time management skills, like prioritization, multitasking and planning
- Great customer service skills, including a personable and positive attitude
- High typing speed and accuracy
- Good computer skills, including basic troubleshooting and using word processing, spreadsheet, presentation and email software applications
- Problem-solving, critical thinking and decision-making abilities
