A Human Services professional, or Client Advocate, is responsible for assisting people having emotional, financial, mental, physical and social problems that put them at risk for negative outcomes. Their duties include providing peer counseling to clients, referring them to community resources and accompanying clients to treatment.
A Human Services 應該能夠履行各種職責和責任。以下是 Human Services 應該能夠執行的一些職責和責任：
- Providing transportation for clients to and from appointments
- Observing or supervising parent and child visits
- Providing direct care services and support to clients to ensure they are well fed, cared for, in good health and included in decisions
- Assisting in the planning and delivery of services and programs for youth, families, seniors, the homeless, volunteers and community groups
- Assessing individual and family needs, determining eligibility and identifying appropriate services
有競爭力的Human Services將擁有一定的技能和資格，包括：
- Active listening: This is one of the most important skills required for working in Human Services. A worker must be able to listen to and understand each individual while assuring that person that they are there to help.
- Critical thinking: Rather than simply absorbing the needs and opinions of their clients, workers should take an objective overview of the situation in order to recommend the best course of action.
- Empathy: People working in Human Services must strive to truly understand and relate to each individual.
- Ability to set boundaries: Because workers may deal with emotional situations and difficult circumstances, they must set boundaries to avoid becoming personally involved with those they are helping.
