Credit Controller, is responsible for assessing credit applications and adhering to company payment policies. Their duties include evaluating financial records to determine an applicant’s eligibility, contacting customers or clients to notify them of missed payments and coordinate with marketing sales and accounting professionals to determine payment protocols.
A Credit Controller 應該能夠履行各種職責和責任。以下是 Credit Controller 應該能夠執行的一些職責和責任：
- Develop and monitor a credit control system in collaboration with sales and marketing, finance and executive team members.
- Establish policies that follow customer service best practices while ensuring customers submit payments on time.
- Check consumer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner.
- Negotiate payment plans with consumers and set loan terms and conditions accordingly.
- Maintain loan records, conduct regular analysis of the credit-control system and implement changes as needed to reduce bad debts.
- Report any payment issues to management or the appropriate team.
有競爭力的 Credit Controller將擁有一定的技能和資格，包括：
- Strong organization skills
- Analytical skills
- Communication skills
- Familiarity with data entry and analysis
- Ability to listen to customers and negotiate solutions
