A Car Salesperson, or Auto Sales Representative, is responsible for selling cars, trucks and vans for personal and commercial use. Their duties include meeting with customers to discuss their needs, promoting sales offers at their dealership and participating in test drives with interested customers.
A Car Salesperson 應該能夠履行各種職責和責任。以下是 Car Salesperson 應該能夠執行的一些職責和責任：
- Greet customers arriving at the dealership
- Showcase the dealership’s vehicles and explain their features and warranties to customers
- Answer customer questions about cars, financing and purchase process
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Negotiate car prices and trade-in values for customers’ vehicles
- Coordinate with the finance department to determine each customer’s financing and ownership options
- Contact past customers to ensure they are satisfied with their vehicles
有競爭力的Car Salesperson將擁有一定的技能和資格，包括：
- Exceptional customer service skills, including interpersonal communication and rapport building
- In-depth knowledge of the dealership’s vehicles, finance options and sales process
- Intuition to anticipate which cars will appeal to different customers
- Active listening to best determine a customer’s wants and needs
- Persuasiveness to convince customers to make a purchase
- Negotiation skills to offer deals that satisfy customers while ensuring profit for the dealership
- Organization and time management to handle many different customers, including past customers, at once
- Knowledge and passion for vehicles
