销售 > Retail Sales Associate
Retail Sales Associate
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Retail Sales Associates typically work in brick-and-mortar stores that sell products and merchandise directly to customers. They are responsible for ensuring customers have a positive and productive experience while in the store, by helping when needed and keeping the store looking clean, orderly and well-stocked. They may also write reports or handle inventory and deliveries, depending on the size of the store and the needs of the retail location. Most Retail Sales Associates perform a variety of duties that can shift day to day depending on the needs of the store.
A Retail Sales Associate, or Sales Associate, helps customers find merchandise and purchase products in a store. Their duties include ensuring the store is appropriately stocked with merchandise, assisting customers as needed and performing transactions like sales and returns.
Retail Sales Associate 应该能够履行各种职责和责任。以下是 Retail Sales Associate 应该能够执行的一些职责和责任:
- Greeting customers when they walk through the door
- Building rapport through conversation and honest recommendations
- Ringing up sales and arranging for delivery or pick-up of the customer’s order if needed
- Inviting customers to search the company’s website for coupons and other ways to save money
- Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor
有竞争力的 Retail Sales Associate 将具备某些技能和资格,包括:
- Familiarity with POS (point of sale) systems and the ability to learn new technologies
- Cheerful working attitude
- Outstanding customer service skills
- Ability to work a flexible schedule
- Ability to upsell
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