A Retail Associate, or Sales Associate, is responsible for assisting customers as they shop within a store. Their duties include greeting customers, answering questions related to the merchandise and store policies and locating items for customers.
Retail Associate 应该能够履行各种职责和责任。以下是 Retail Associate 应该能够执行的一些职责和责任:
- Welcoming and engaging with customers as they enter the store
- Assessing customers’ needs and suggesting solutions to their problems
- Working with cash registers and processing payments
- Setting and attaining sales goals
- Using upselling techniques to increase store sales
- Cleaning and restocking the store throughout the day, before opening and after closing
有竞争力的 Retail Associate 将具备某些技能和资格,包括:
- Comprehensive understanding of the store products
- The ability to use a cash register
- Strong level of professionalism at work
- Patience when dealing with difficult customers
- Problem-solving and conflict resolution skills