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Greeter

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Greeters work in a variety of settings that include grocery and retail stores, fine dining establishments, banks and auto dealerships. They’re responsible for ensuring that all incoming visitors are greeted in a friendly, professional manner, and they assist with seating, handle customer inquiries and direct customers to specific areas of supermarkets and shopping malls. A Greeter is the first person that customers and guests see when entering an establishment, and they’re often assigned a variety of tasks that may include greeting guests and customers at front entrances, conducting tours of hotels and answering inquiries about products and services.
Greeter 做什么?
A Greeter, or Host/Hostess Greeter, is responsible for welcoming guests, customers and visitors as they enter various establishments. Their duties include directing patrons to their seats, directing customers to products in grocery stores and retail establishments and advising customers on store promotions.
职责
Greeter 应该能够履行各种职责和责任。以下是 Greeter 应该能够执行的一些职责和责任:
  • Holding doors open for incoming guests
  • Directing customer complaints to upper management and supervisory personnel
  • Handing out promotional materials and coupons to customers as they enter retail establishments or grocery stores
  • Offering free samples to incoming customers
  • Ensuring all entering guests meet security requirements when applicable
所需技能
有竞争力的 Greeter 将具备某些技能和资格,包括:
  • Good interpersonal skills
  • Customer service skills
  • Strong communication skills
  • Ability to sit or stand for extended periods of time when working in entrances
  • Ability to exhibit empathy when dealing with upset customers
  • Strong multitasking skills
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