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管理 > General Manager
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General Manager

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General Managers act as a liaison between a company’s upper management and the front-facing employees who work directly with clients and customers. Rather than working closely with clients, General Managers focus on high-level functions that improve the company as a whole, such as developing new business processes to make the day-to-day duties of the team easier. They work at restaurants, retail outlets, offices and other businesses to ensure their team executes all business functions successfully. General Managers often oversee finances and budgeting, staffing processes, policies, regulation enforcement, solutions for company issues and problem-solving when issues arise.
General Manager 做什么?
A General Manager, or GM, handles the high-level, day-to-day operations of a company and guides the general strategy to improve the overall business functions. Their duties include managing staffing strategies, overseeing all departments and setting goals for their team based on the company’s strategic plans.
职责
General Manager 应该能够履行各种职责和责任。以下是 General Manager 应该能够执行的一些职责和责任:
  • Developing key performance goals and managing the performance of the staff
  • Creating and implementing strategies for business growth
  • Managing the recruitment, hiring and training processes
  • Ensuring that departments or units deliver quality offerings to clients
  • Working closely with Account Managers and other senior staff to improve efficiency and performance
  • Improving internal processes for better productivity
所需技能
有竞争力的 General Manager 将具备某些技能和资格,包括:
  • Keen strategic thinking and planning
  • Understanding of budget management and financial monitoring
  • Excellent leadership skills, including goal setting, motivating, training and mentorship
  • Exceptional interpersonal and communication skills, including writing, speaking and active listening
  • Effective conflict resolution and problem-solving skills
  • Good organization and time management, including the ability to work well in high-pressure situations with tight deadlines
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