Field Service Technician

偏僻的

⚡ 支持

Field Service Technicians work in the field, traveling to customer locations to provide service, maintenance and installation. They use their technical skills to troubleshoot issues when they arise to keep the customer’s equipment functioning properly. A Field Service Technician not only ensures the equipment is installed and working properly, but also manages customer relationships to boost customer retention and satisfaction, which ultimately boosts the company’s profitability.

Field Service Technician 做什么？

A Field Service Technician, or Field Tech, provides installation and maintenance for equipment in the field. Their duties include installation, troubleshooting and repairs.

职责

Field Service Technician 应该能够履行各种职责和责任。以下是 Field Service Technician 应该能够执行的一些职责和责任：

Installing or upgrading equipment maintained by the company in various field locations
Configuring hardware and software components after installation
Performing routine maintenance on technology equipment
Testing equipment to troubleshoot the issues
Maintaining all tools and equipment used during service calls
Teaching customers how to use the equipment properly

所需技能

有竞争力的 Field Service Technician 将具备某些技能和资格，包括：

Strong customer service skills
Written and verbal communication skills to understand issues customers have and to explain technical information to customers in clear terms
Problem-solving skills to diagnose problems with malfunctioning equipment
Time-management skills to handle appointments efficiently and stay on schedule
Attention to detail to spot issues and complete accurate reports about the repairs
Organizational skills to keep tools and paperwork organized while in the field

类似优惠

如果您正在招聘与 Field Service Technician 相关的职位，请查看我们类似职位的职位描述：

Client Services Manager