A UX Designer, or User Experience Designer, is responsible for monitoring user experience and ensuring that websites, software programs and products are easy to use. Their duties include reviewing user feedback to determine potential defects or areas for clarity, working closely with other IT professionals and company personnel to refine user experience and performing usability tests on software products or website features to ensure functionality.
Một UX Designer phải có khả năng hoàn thành nhiều nhiệm vụ và trách nhiệm khác nhau. Sau đây là một số nhiệm vụ và trách nhiệm mà một UX Designer phải có khả năng thực hiện:
- Identify target user groups and carry out interviews or other types of inquiry to help understand user needs
- Ensure the creation and implementation of customized experiences for the digital user
- Produce high-quality solutions through flow diagrams, graphic designs, storyboards and site maps
- Provide guidance on the implementation of UX research techniques and testing activities to assess user behavior
- Maintain a competitive edge against competitor products and industry trends
- Perform tests on user interface elements such as CTAs, layouts, target links, landing pages and banners
Một UX Designer cạnh tranh sẽ có một số kỹ năng và trình độ nhất định, bao gồm:
- Ability to understand business metrics and translate company goals and objectives into digital experiences
- Excellent interpersonal and communication skills to communicate ideas to developers
- Knowledge of industry tools like Adobe, Zeplin, OmniGraffle, Illustrator and Sketch
- Problem-solving skills to determine solutions to user interface challenges
- Multi-tasking and time management skills, with the ability to prioritize tasks
- Attention to detail and mastery of information design
