Team Leader

🕒 PM

Team Leaders typically work for corporations across industries to provide leadership and guidance to Team Members as they complete their daily tasks. They use their experience working at a particular company or in a certain industry to offer valuable insights and direction to their Team Members. Their job is to establish expectations for Team Members to strive for, including customer service policies, daily quotas or teamwork values. They may also be responsible for speaking with one or more Team Members about troubling behaviors or addressing conflicts between Team Members to ensure they maintain their productivity.

Một Team Leader làm gì?

A Team Leader, or Group Leader, is responsible for overseeing teams of employees and motivating them to complete their job duties effectively. Their duties include training new employees and providing Team Members with daily objectives, developing and implementing reward systems to motivate employee productivity and communicating with upper management to determine the best methods for meeting business goals.

Trách nhiệm

Một Team Leader phải có khả năng hoàn thành nhiều nhiệm vụ và trách nhiệm khác nhau. Sau đây là một số nhiệm vụ và trách nhiệm mà một Team Leader phải có khả năng thực hiện:

Develop a strategy that the team members can use to better reach a project’s goal.
Assign tasks to team members.
Determine the completion timeline and monitor progress to keep the project on track and on schedule.
Communicate clear instructions to team members.
Manage the flow of day-to-day operations.
Create and distribute reports to update the company on the team’s progress.

Kỹ năng cần thiết

Một Team Leader cạnh tranh sẽ có một số kỹ năng và trình độ nhất định, bao gồm: