A Supervisor, or Team Leader, is responsible for overseeing a group of employees within a professional setting. Their duties include relaying information between their team and upper management, guiding their team through daily work activities or projects and monitoring employee performance to ensure maximum productivity.
Một Supervisor phải có khả năng hoàn thành nhiều nhiệm vụ và trách nhiệm khác nhau. Sau đây là một số nhiệm vụ và trách nhiệm mà một Supervisor phải có khả năng thực hiện:
- Managing the workflow of their employees, creating team schedules and delegating tasks
- Assessing the work performance of their employees and identifying areas that need improvement
- Ensuring that business goals, deadlines and performance standards are met
- Training and onboarding new hires to make sure they understand their roles
- Setting goals for workers and making sure they comply with the company’s plans and vision
- Recommend new employees to the human resources team based on an assessment of their performance
Một Supervisor cạnh tranh sẽ có một số kỹ năng và trình độ nhất định, bao gồm:
- Advanced leadership and team management skills
- Attention to detail and problem-solving skills
- Strong written and verbal communication
- Expertise in a specific industry
- Time management and organizational skills
- Ability to maintain a consistent teamwork mentality
