Sales Representative

🛒 Doanh thu

Sales Representatives typically work for corporations across industries as members of the sales department. They work closely with other Sales Representatives to follow up on leads, answer customer questions and meet sales quotas. Their job is to maintain relationships with customers or business partners to inform them of new products or services, discounts or product recalls. They may also be responsible for helping customers process payments for products or services over the phone or administer refunds.

Một Sales Representative làm gì?

A Sales Representative, or Salesperson, is responsible for using their knowledge of company products or services to connect with consumers and generate sales for their employer. Their duties include developing sales pitches to sell products or services, making cold calls to sales leads or taking calls from prospective customers and maintaining documentation of their sales like invoices or client contracts.

Trách nhiệm

Một Sales Representative phải có khả năng hoàn thành nhiều nhiệm vụ và trách nhiệm khác nhau. Sau đây là một số nhiệm vụ và trách nhiệm mà một Sales Representative phải có khả năng thực hiện:

Be knowledgeable about the product
Identify prospective customers, lead generation and conversion
Contact new and existing customers to discuss needs
Emphasize the features of products to highlight how they solve customer problems
Negotiate prices and terms and prepare sales agreements
Maintain contact lists and follow up with customers to continue relationships

Kỹ năng cần thiết

Một Sales Representative cạnh tranh sẽ có một số kỹ năng và trình độ nhất định, bao gồm:

Customer service skills to listen to the concerns of a customer and be able to address their needs
Interpersonal skills to work with a wide variety of people each day, build relationships and network
Communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers
Physical endurance, as Sales Representatives may need to be on their feet for long hours, spend a lot of time traveling between locations and carry heavy products

Ưu đãi tương tự

Nếu bạn đang tuyển dụng cho các vị trí liên quan đến Sales Representative, hãy xem mô tả công việc của chúng tôi cho các vai trò tương tự:

Relationship Manager