A Quality Manager, or Quality Assurance Manager, is in charge of supervising the production process to make sure that all products meet consistent standards. Their duties include developing and implementing quality control tests, inspecting products at various stages and writing reports documenting production issues.
Một Quality Manager phải có khả năng hoàn thành nhiều nhiệm vụ và trách nhiệm khác nhau. Sau đây là một số nhiệm vụ và trách nhiệm mà một Quality Manager phải có khả năng thực hiện:
- Implementing methods to inspect, test and evaluate products and production equipment
- Preparing reports by collecting, analyzing and summarizing data
- Working according to deadlines for the delivery of products
- Training and managing production line staff in production practices and quality assessment of goods
- Tracking products through the manufacturing process to guarantee that each part of the process is correct
Một Quality Manager cạnh tranh sẽ có một số kỹ năng và trình độ nhất định, bao gồm:
- Familiarity with quality standards and processes to follow federal, state and local regulations
- Communication skills to convey information in reports, meetings and status reports
- Knowledge of the product to perform accurate quality control
- Attention to detail
- Analysis, critical-thinking and problem-solving skills to review systems, find flaws and pose solutions to those flaws
- Ability to handle stress