A Programmer Analyst, or Programmer Systems Analyst, develops and maintains company software programs. Their duties include meeting with upper management professionals and IT personnel to determine their employer’s IT needs, responding to employee requests to troubleshoot software problems and drafting instructional documents to help employees navigate company intranets.
Một Programmer Analyst phải có khả năng hoàn thành nhiều nhiệm vụ và trách nhiệm khác nhau. Sau đây là một số nhiệm vụ và trách nhiệm mà một Programmer Analyst phải có khả năng thực hiện:
- Develop and distribute applications and software, including patches per guidelines set by management
- Quickly respond to support tickets from customers and departments according to company procedures
- Maintain the company website and update daily to ensure secure and smooth function
- Maintain and update the company intranet
- Monitor new network documentation for accuracy
- Migrate applications, both in-house and client-based, as needed to ensure smooth transitions
Một Programmer Analyst cạnh tranh sẽ có một số kỹ năng và trình độ nhất định, bao gồm:
- Ability to multitask
- A proactive approach to software, maintenance, security and applications
- Ability to create effective support documentation
- Strong oral and written communication skills
- Ability to develop application software and add it to appropriate distribution networks
