A Food Runner, or Server Assistant, is responsible for supporting waitstaff in carrying beverages and meal items to designated tables. Their duties include communicating with Waiters to determine their needs, carrying food items from the expediting counter to the right table and helping with cleanup duties after the conclusion of service.
Một Food Runner phải có khả năng hoàn thành nhiều nhiệm vụ và trách nhiệm khác nhau. Sau đây là một số nhiệm vụ và trách nhiệm mà một Food Runner phải có khả năng thực hiện:
- Deliver food orders to customers quickly and accurately
- Uphold sanitation and food safety principles
- Bus tables by removing dirty dishes and trash
- Check in with customers to ensure their experience is satisfactory
- Relay reports of customer satisfaction to the management and relevant parties
- Ensure patrons have all the appropriate tableware they need to properly enjoy their food
Một Food Runner cạnh tranh sẽ có một số kỹ năng và trình độ nhất định, bao gồm:
- A Food Runner must be able to multitask in order to ensure customers get their orders promptly
- Food Runners will have to possess a high degree of organizational skills to easily locate tables and bar patrons to fulfill everyone’s orders
- A Food Runner needs excellent communication skills to ensure they meet customers’ requests. Not only does the Food Runner have to listen to learn where the food needs to go, but they also have to communicate with the customers whether it’s checking on their satisfaction or taking an impromptu request.
- Food Runners spend most of their shift standing, so they need to be able to remain on their feet for several hours straight. Additionally, they should be able to carry about 35 pounds easily.
