A Bar Manager, or Pub Manager, oversees the staff and operations of a bar by making sure it’s clean, functioning efficiently and inviting for customers to relax in. Their main duties include scheduling employees and building their shift calendars, managing and resolving customer complaints and ensuring the bar’s inventory is well-stocked.
Một Bar Manager phải có khả năng hoàn thành nhiều nhiệm vụ và trách nhiệm khác nhau. Sau đây là một số nhiệm vụ và trách nhiệm mà một Bar Manager phải có khả năng thực hiện:
- Recruit, interview, hire and train new bar staff employees
- Handle customer complaints
- Advertise the daily, weekly and monthly promotions of the bar
- Ensure staff is following all food control and safety regulations
- Create employee schedules based on expected customer numbers
Một Bar Manager cạnh tranh sẽ có một số kỹ năng và trình độ nhất định, bao gồm:
- Bar Managers will need both written and verbal communication skills.
- It is the role of the Bar Manager to diffuse conflict within the bar.
- Leadership skills will assist the Bar Manager in effectively leading their bar staff in a way that is productive and organized.
- Bar Managers are in charge of many different aspects of the business including hiring, promoting, training, scheduling and managing, so strong organizational skills are necessary.
