A Waiter, or Restaurant Server, is responsible for ensuring diners have a positive experience at food establishments by exhibiting excellent customer service. Their duties include greeting diners and taking their orders, communicating with members of the kitchen about orders and carrying meals or beverages to the correct tables.
Bir Waiter çeşitli görev ve sorumlulukları yerine getirebilmelidir. Bir Waiter'in yerine getirebilmesi gereken bazı görev ve sorumluluklar şunlardır:
- Taking orders from customers
- Answering questions about menu items, food sensitivities and food substitutions
- Giving customers suggestions for food and drinks and telling them about any special menu items
- Serving nonalcoholic beverages and delivering food and alcoholic beverages to customers
- Communicating with customers to ensure satisfaction and resolve any complaints
- Cleaning tables after customers have finished their meals
Rekabetçi bir Waiter belirli becerilere ve yeterliliklere sahip olacaktır, bunlar şunlardır:
- Effective communication and active listening skills for conversing with guests
- Knowledge of federal, state and local laws dealing with the consumption of alcohol
- Impeccable customer service skills and social perceptiveness
- Ability to evaluate customer satisfaction and responsiveness
- Accountability in processing customer payments
- Strong time management and organizational skills
