A Sales Manager , or Sales Department Manager, is responsible for overseeing daily operations in the sales department. Their duties include hiring and training sales staff, relaying information from upper management to department staff about sales quotas and generating leads to divide among Sales Representatives.
Sales Manager ควรจะสามารถปฏิบัติหน้าที่และความรับผิดชอบต่างๆ ได้ ต่อไปนี้คือหน้าที่และความรับผิดชอบบางส่วนที่ Sales Manager ควรจะสามารถดำเนินการได้:
- Overseeing local and regional sales, promotions and campaigns
- Planning and directing the hiring and training of new Sales Representatives
- Directing and coordinating all sales activities locally and regionally
- Preparing sales budgets and projections and approving expenditures
- Tracking and analyzing sales statistics based on key quantitative metrics
- Handling and resolving customer complaints regarding a product or service
Sales Manager ที่มีความสามารถในการแข่งขันจะมีทักษะและคุณสมบัติบางประการ รวมถึง:
- Ability to set sales targets and achieve them effectively
- Strong analytical skills to identify trends and sales patterns
- Ability to guide and mentor sales representatives
- Planning, organization and problem-solving skills