A Debt Collector work with customers to collect their outstanding debts to an organization. Their duties include organizing and keeping track of customer’s outstanding debt accounts, contacting debtors to learn more about their payment status and negotiating payments and payment plans with customers.
Ett -NAMN- bör kunna uppfylla olika plikter och ansvarsområden. Följande är några uppgifter och ansvarsområden som en Debt Collector bör kunna utföra:
- Manage multiple delinquent accounts for debt collection efforts.
- Keep track of assigned accounts to identify outstanding debts.
- Plan a course of action to recover outstanding payments.
- Negotiate payoff deadlines or payment plans.
- Handle questions or complaints.
- Investigate and resolve discrepancies in payments or accounts.
En konkurrenskraftig Debt Collector kommer att ha vissa färdigheter och kvalifikationer, inklusive:
- Office and database software skills
- Negotiation and conflict resolution skills
- Speaking and listening skills
- Multi-tasking and time management skills
- Prioritization skills
- Knowledge of relevant legal requirements
