Barista

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Baristas are typically employed by specialty cafes, coffee houses, roasteries or large cafe chains. They work closely with other Baristas and cafe staff to prepare coffee drinks, other beverages and sometimes food, as instructed by the manager or lead Barista. The Barista’s job also involves interacting with customers in a personable and service-oriented manner. They must be able to make transactions by cash or credit and prepare items efficiently. Baristas may also spend time perfecting certain recipes and learning new ones to best serve their customers and represent their employer.

Ce face un Barista?

A Barista, or Coffee Bar Attendant, is responsible for preparing and serving coffee and other beverages to customers in a coffee house or cafe. Their duties include working with other Baristas to help take orders, preparing beverages and providing timely service to customers.

Responsabilitati

A Barista ar trebui să poată îndeplini diverse sarcini și responsabilități. Următoarele sunt câteva îndatoriri și responsabilități pe care Barista ar trebui să le poată îndeplini:

Greeting customers in a friendly manner and taking food and drink orders
Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks
Preparing and serving food items such as soups, sandwiches and pastries
Answering customers’ questions about menu choices
Promoting and recommending menu options to customers
Taking payment from customers
Tracking and ordering inventory for cafe and beverage supplies, such as coffee beans, milk, napkins and cups
Maintaining espresso machines, grinders, coffee machines and other equipment by cleaning, troubleshooting and scheduling repairs

Aptitudini necesare

Un competitiv Barista va avea anumite abilități și calificări, inclusiv:

Excellent listening and communication skills to effectively interact with coworkers and customers
Basic coffee knowledge, such as how to prepare common coffee beverages, although advanced knowledge, such as roasting and grinding processes, coffee bean sourcing and flavor differences, can be helpful
Exceptional customer service and interpersonal skills to interact in a positive manner and prevent or resolve conflicts
Strong teamwork abilities to work efficiently in a fast-paced and high-volume environment with other Baristas
Attention to detail to manage specific customer requests as well as a high-volume beverage assembly line with minimal errors
Time management and organizational skills to work efficiently and effectively in a high-volume workplace

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