A Unit Secretary is an administrative professional who handles various clerical and patient-facing duties in a medical setting. They’re often found in hospitals and other medical facilities that have specialized departments. Each department, or unit, has a Unit Secretary that handles clerical and administrative tasks for the patients and healthcare providers. They interact with patients when they arrive, leave or call the department, and they work with the Doctors, Nurses and other providers within the unit to support them. Duties can vary based on the setting, but Unit Secretaries typically work behind the scenes to make sure patients’ files are accurate and ready, their insurance is verified and appointments and procedures are scheduled properly.
O que faz um Unit Secretary?
A Unit Secretary, or Medical Secretary, handles clerical and administrative duties in health care settings. Their duties include greeting patients, handling patient files and scheduling.
Responsabilidades
Um Unit Secretary deve ser capaz de cumprir vários deveres e responsabilidades. A seguir apresentam-se alguns deveres e responsabilidades que um Unit Secretary deve ser capaz de desempenhar:
Assisting patients when they arrive at the department for care
Fielding phone calls to the unit
Scheduling appointments with the healthcare providers within the unit
Maintaining, filing and organizing patient records
Working with other departments to coordinate care services
Managing office and medical supplies for the department
Habilidades necessárias
Um Unit Secretary competitivo terá determinadas competências e qualificações, incluindo:
Strong interpersonal and communication skills
Comfort with technology, including patient records software
Basic understanding of medical terminology
Attention to detail and time management skills
Ability to protect patient privacy and comply with HIPAA regulations
Organizational skills
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