A Tow Truck Driver’s main purpose is to transport vehicles from one place to another, usually because the vehicle is damaged and cannot be operated. In many cases, a vehicle must be retrieved from the site of an accident or breakdown. Tow Truck Drivers are often tasked with performing repairs or reconnecting damaged parts at the scene of an accident. After connecting a vehicle with the tow truck, a Tow Truck Driver is responsible for bringing it to a predetermined location, such as a service center. They will have direct communication with clients to understand why the vehicle must be towed and which repairs must be made first. Because of this, a Tow Truck Driver has influence over the client’s opinion of the company as a whole.
O que faz um Tow Truck Driver?
A Tow Truck Driver, or Tow Truck Operator, assists and retrieves vehicles that cannot transport themselves, often due to an accident or breakdown. Some of their top duties include assessing a vehicle’s damage, making essential repairs and towing the vehicle to a designated service station.
Responsabilidades
Um Tow Truck Driver deve ser capaz de cumprir vários deveres e responsabilidades. A seguir apresentam-se alguns deveres e responsabilidades que um Tow Truck Driver deve ser capaz de desempenhar:
Driving the tow truck to a pickup site
Communicating with the client for details of the vehicle
Performing a roadside vehicle diagnosis and conducting urgent repairs
Quickly determining a course of action for moving a damaged vehicle
Jump-starting vehicles, changing tires and reconnecting damaged parts
Transporting the vehicle to a service station or junkyard
Habilidades necessárias
Um Tow Truck Driver competitivo terá determinadas competências e qualificações, incluindo:
A basic understanding of mechanical systems
Good time-management skills
Attention to detail in high-pressure situations
Effective communication skills
Good physical dexterity and stamina
Strong customer service skills
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