Team Leaders typically work for corporations across industries to provide leadership and guidance to Team Members as they complete their daily tasks. They use their experience working at a particular company or in a certain industry to offer valuable insights and direction to their Team Members. Their job is to establish expectations for Team Members to strive for, including customer service policies, daily quotas or teamwork values. They may also be responsible for speaking with one or more Team Members about troubling behaviors or addressing conflicts between Team Members to ensure they maintain their productivity.
O que faz um Team Leader?
A Team Leader, or Group Leader, is responsible for overseeing teams of employees and motivating them to complete their job duties effectively. Their duties include training new employees and providing Team Members with daily objectives, developing and implementing reward systems to motivate employee productivity and communicating with upper management to determine the best methods for meeting business goals.
Responsabilidades
Um Team Leader deve ser capaz de cumprir vários deveres e responsabilidades. A seguir apresentam-se alguns deveres e responsabilidades que um Team Leader deve ser capaz de desempenhar:
Develop a strategy that the team members can use to better reach a project’s goal.
Assign tasks to team members.
Determine the completion timeline and monitor progress to keep the project on track and on schedule.
Communicate clear instructions to team members.
Manage the flow of day-to-day operations.
Create and distribute reports to update the company on the team’s progress.
Habilidades necessárias
Um Team Leader competitivo terá determinadas competências e qualificações, incluindo:
The ability to develop, implement and assess performance metrics
Advanced knowledge in common office applications and word processing software
Basic knowledge of company policies and procedures
Understanding of safety practices
Friendly, outgoing personality
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