Retail Sales Associates typically work in brick-and-mortar stores that sell products and merchandise directly to customers. They are responsible for ensuring customers have a positive and productive experience while in the store, by helping when needed and keeping the store looking clean, orderly and well-stocked. They may also write reports or handle inventory and deliveries, depending on the size of the store and the needs of the retail location. Most Retail Sales Associates perform a variety of duties that can shift day to day depending on the needs of the store.
O que faz um Retail Sales Associate?
A Retail Sales Associate, or Sales Associate, helps customers find merchandise and purchase products in a store. Their duties include ensuring the store is appropriately stocked with merchandise, assisting customers as needed and performing transactions like sales and returns.
Responsabilidades
Um Retail Sales Associate deve ser capaz de cumprir vários deveres e responsabilidades. A seguir apresentam-se alguns deveres e responsabilidades que um Retail Sales Associate deve ser capaz de desempenhar:
Greeting customers when they walk through the door
Building rapport through conversation and honest recommendations
Ringing up sales and arranging for delivery or pick-up of the customer’s order if needed
Inviting customers to search the company’s website for coupons and other ways to save money
Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor
Habilidades necessárias
Um Retail Sales Associate competitivo terá determinadas competências e qualificações, incluindo:
Familiarity with POS (point of sale) systems and the ability to learn new technologies
Cheerful working attitude
Outstanding customer service skills
Ability to work a flexible schedule
Ability to upsell
Ofertas semelhantes
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