Retail Assistant Managers work at stores where they help implement consistent workplace procedures and make it easy for customers to make purchases. Retail Assistant Managers work closely with the Store Manager to track employee productivity, customer satisfaction and other metrics for success. Retail Assistant Managers assist in the hiring process and enforce company policies among all employees. They may help write the staff schedule, process shift change requests and track absences. They manage store inventory, document defective or damaged items and determine when to order more of different kinds of items.
O que faz um Retail Assistant Manager?
A Retail Assistant Manager, or Assistant Store Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members.
Responsabilidades
Um Retail Assistant Manager deve ser capaz de cumprir vários deveres e responsabilidades. A seguir apresentam-se alguns deveres e responsabilidades que um Retail Assistant Manager deve ser capaz de desempenhar:
Assist the store manager in realizing or exceeding determined sales plans and target metric objectives
Ensure consistent execution of company’s marketing and visual presentation
Set up advertising displays and arrange merchandise on counter or tables to promote sales
Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management
Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork
Habilidades necessárias
Um Retail Assistant Manager competitivo terá determinadas competências e qualificações, incluindo:
Good analytical and math skills to create and analyze reports, sales statistics and spreadsheets
Excellent leadership skills and ability to work with teams
Good communication and interpersonal skills towards customers, staff members and store managers
Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance
Ability to lift heavy merchandise, walk and stand for long hours
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