The role of a Quality Assurance Professional is to identify the cause of quality problems, document them and correct them. Quality Assurance Professionals are the first people to recognize defects, preventing sub-par products from reaching consumers that could result in costly returns or a damaged company reputation.
O que faz um Quality Assurance?
A Quality Assurance Professional, or Quality Control Professional, is in charge of inspecting products at different phases in their development to ensure they meet a set of consistent standards. Their duties include performing visual inspections, recording quality issues and planning processes to decrease the instance of defects in products.
Responsabilidades
Um Quality Assurance deve ser capaz de cumprir vários deveres e responsabilidades. A seguir apresentam-se alguns deveres e responsabilidades que um Quality Assurance deve ser capaz de desempenhar:
Documenting and reporting product or service quality levels
Developing and implementing standards for inspection
Developing a workflow for product inspection
Developing plans to help a company manage waste
Communicating with other team members to solve problems
Following up with the appropriate channels when mistakes are found
Habilidades necessárias
Um Quality Assurance competitivo terá determinadas competências e qualificações, incluindo:
A keen eye for detail
Communication skills
Computer literacy
Database management
The ability to consistently identify mistakes across thousands of inspections
The ability to closely follow quality standards
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