Operations Manager serve on a company’s leadership team to oversee the performance, efficiencies and satisfaction of employees. They analyze the company’s organizational process and find ways to enhance employees’ work quality and productivity. Operations Managers build operational policies and strategies that keep the organization functioning smoothly.
O que faz um Operations Manager?
An Operations Manager, or Operations Supervisor, oversees a company’s organizational processes and operations to ensure productivity and quality. Their main duties include overseeing the recruiting and hiring process, improving productivity and efficiency and managing quality standards.
Responsabilidades
Um Operations Manager deve ser capaz de cumprir vários deveres e responsabilidades. A seguir apresentam-se alguns deveres e responsabilidades que um Operations Manager deve ser capaz de desempenhar:
Long-term planning to support the company’s goals
Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities
Assessing and analyzing departmental budgets to find ways to optimize profitability
Inspiring and motivating employees through positive encouragement and incentive initiatives
Communicating with stakeholders about shifting company priorities and projects
Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue
Habilidades necessárias
Um Operations Manager competitivo terá determinadas competências e qualificações, incluindo:
“Big picture” thinking to address top-level concerns
Interpersonal skills to communicate with executives and staff employees
Understanding of financial and budgeting processes and principles
Strong personal and professional judgment
Adaptability to respond quickly to a shifting reality and adjust initiatives and priorities
Organizational skills and the flexibility to jump from priority to priority
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