Operations Analysts review the operations of a company and use this information to develop recommendations and changes to enhance the organization’s overall efficiencies. They’ collect this information by looking at workflows, reviewing company reports and interviewing employees. Once they’ve gathered all the necessary data, they use it to create strategies and programs that strengthen the overall operations of the company.
O que faz um Operations Analyst?
An Operations Analyst, or Operational Analyst, reviews a company’s policies, procedures and functions to find areas of improvement. Their main duties include reviewing company data, building reports based on these findings and recommending programs to improve the company’s performance metrics.
Responsabilidades
Um Operations Analyst deve ser capaz de cumprir vários deveres e responsabilidades. A seguir apresentam-se alguns deveres e responsabilidades que um Operations Analyst deve ser capaz de desempenhar:
Collecting and organizing information from various sources like computer data and sales histories
Conducting interviews with employees and managers
Identifying and solving problems in various fields or specialized areas
Examine the data to figure out what is important to the problem and which methods are best to analyze it
Use statistical methods to analyze information and develop solutions to business problems
Write memos and reports for managers to look over the findings and recommendations
Habilidades necessárias
Um Operations Analyst competitivo terá determinadas competências e qualificações, incluindo:
Communication to collaborate with colleagues and clients
Mathematical skills to process complex calculations
Problem-solving skills to find multiple viable solutions for a challenge
Computer skills to use various programs needed for analysis
Analytical skills to process large amounts of data
Critical thinking to determine what data and information is useful for the task
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