Installation Technicians work in the technology, electric and telecommunication industries. They install home and business security systems, telephone systems, computer systems and cable and satellite television systems. Some Installation Technicians may also handle the installation of X-ray medical imaging systems in hospitals and medical or dental clinics. In addition to setting up new telecommunication, electric and computer systems for customers, Installation Technicians perform follow-up checks and maintenance to ensure that systems are functioning properly. They also conduct repairs and update equipment when necessary, provide billing invoices when services are completed and collect customer payments when applicable.
O que faz um Installation Technician?
Installation Technicians are responsible for ensuring proper and timely installation of systems and devices for businesses and residential customers. An Installation Technician often performs several tasks within a single service call and handles all aspects of the installation process.
Responsabilidades
Um Installation Technician deve ser capaz de cumprir vários deveres e responsabilidades. A seguir apresentam-se alguns deveres e responsabilidades que um Installation Technician deve ser capaz de desempenhar:
Traveling to residential homes and businesses for service calls
Consulting with customers to locate wiring and outlets for cable box, modem and hardwire installations
Determining if additional electrical assistance is required
Maintaining tools and equipment to ensure optimal operating conditions
Documenting all tasks performed at each service appointment
Creating customer invoices
Habilidades necessárias
Um Installation Technician competitivo terá determinadas competências e qualificações, incluindo:
Good communication skills when coordinating with team members and customers
The ability to climb ladders when installing wiring and equipment on roofs and ceilings
Physical stamina when standing or kneeling for extended periods of time
Clear understanding and knowledge of up-to-date electronic, cable, satellite and telecommunications systems
Willingness to train on company-specific technical equipment
Problem-solving skills to handle repairs and equipment issues during service calls
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