Cashiers have a range of responsibilities relating to the daily operations of a retail environment, which primarily involves engaging with customers, taking payment and maintaining the point-of-sales system. Specific daily tasks depend on the type and size of the retail environment, the type of products you sell and the size of your team.
O que faz um Cashier?
A Cashier, or Retail Cashier, is responsible for processing cash, debit, credit and check transactions using a cash register or other point-of-sale system in a retail environment. Their duties include interacting with customers, balancing the cash register, determining change, recording purchases, processing returns and scanning items for sale.
Responsabilidades
Um Cashier deve ser capaz de cumprir vários deveres e responsabilidades. A seguir apresentam-se alguns deveres e responsabilidades que um Cashier deve ser capaz de desempenhar:
Processing sales transactions and taking payments
Calculating the cost of products or services
Calculating and returning change for cash transactions
Maintaining adequate change denominations and requesting additional change
Answering customer questions about products or services and providing recommendations based on customer needs
Cross-selling and upselling products
Reconciling cash drawers and sales receipts
Reporting issues with equipment
Habilidades necessárias
Um Cashier competitivo terá determinadas competências e qualificações, incluindo:
Ability to calculate sales and change quickly
Accountability and accuracy in reconciling sales receipts and records
Service-oriented and willing to help patrons
Customer service skills to maintain positive customer relationships, encourage customer loyalty and resolve conflicts
Excellent communication to interact with team members and customers
Ability to work in a fast-paced and stressful environment
Attention to detail to maintain accurate inventory and transaction records
Ofertas semelhantes
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