Banquet Servers typically work for catering companies or event venues to help the catering staff deliver food to guests. They use their customer service skills to ensure that guests have everything they need and in doing so, they elevate their employer’s image. Their job is to communicate with kitchen staff and transfer the correct order details to them. They also engage with guests throughout their meal to ensure everything is satisfactory. They may also be responsible for cleaning tables after guests leave and providing customer feedback to the kitchen staff.
O que faz um Banquet Server?
A Banquet Server, or Banquet Waiter, is responsible for serving food and beverages to guests at venues or catering events. Their duties include greeting guests and taking their orders, bringing them the correct drinks and dishes and refilling their beverages as needed.
Responsabilidades
Um Banquet Server deve ser capaz de cumprir vários deveres e responsabilidades. A seguir apresentam-se alguns deveres e responsabilidades que um Banquet Server deve ser capaz de desempenhar:
Assist with the complete setup and breakdown of the banquet area.
Relay food and beverage orders.
Maintain a high level of cleanliness and awareness of sanitary practices.
Anticipate guests’ needs and exceed customer service expectations.
Maintain composure in a fast-paced environment.
Relay important information about orders, allergies and special requests to the appropriate person.
Respond urgently and appropriately to any concerns.
Present in professional appearance and mannerisms.
Habilidades necessárias
Um Banquet Server competitivo terá determinadas competências e qualificações, incluindo:
Ability to lift 50-75 pounds and stay comfortable on their feet for the entire shift
Excellent time management and the ability to prioritize tasks
Positive attitude and teamwork skills
Effective communication, both written and verbal
Extreme attention to detail and quality
Ability to follow verbal directions in a fast-paced and dynamic environment
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