Often referred to as a Ward Clerk, a Unit Clerk undertakes the administrative and support tasks necessary to keep a healthcare unit running smoothly. Without a Unit Clerk, the unit could quickly become disorganized and chaotic. A Unit Clerk is responsible for maintaining patient records, handling finances, and coordinating activities. Unit Clerk job duties include everything from answering phones and directing calls to filing documents and assisting with admissions and discharge procedures. Some Unit Clerks are employed in general medical and surgical wards, where they provide support to the nursing staff. Others work in specialized units such as intensive care, labor and delivery, emergency, or pediatrics, where they thoroughly understand the procedures and protocols specific to that unit.
O que um Unit Clerk faz?
A Unit Clerk, or Ward Clerk, is a healthcare professional that performs administrative responsibilites at medical facilities and hospitals. In addition to clerical tasks such as answering phones, they can also assistant patients with clinical support activities.
Responsabilidades
Um Unit Clerk deve ser capaz de cumprir vários deveres e responsabilidades. A seguir estão alguns deveres e responsabilidades que um Unit Clerk deve ser capaz de executar:
Maintaining patient records with total confidentiality and care
Handling all unit finances including petty cash and patient billing
Coordinating all unit activities, both inpatient and outpatient
Serving as a liaison between the unit and other departments within the hospital
Assisting with patient admissions and discharge procedures
Answering phones and directing calls appropriately
Habilidades necessárias
Um Unit Clerk competitivo terá certas habilidades e qualificações, incluindo:
Impeccable communication skills to keep every unit member up-to-date
Excellent organizational skills to juggle multiple tasks and responsibilities
Strong attention to detail to maintain accurate patient records
The ability to work independently with little supervision
Exceptional customer service skills in greeting patients and guests
Competency with electronic record-keeping systems and office equipment
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