Tellers typically work for commercial or community banks, but they can also work for credit unions. They work closely with other Tellers and banking staff to oversee business operations and support customer needs. Their job is to record deposits, withdrawals or other banking activities and monitor available cash inventory to meet cash withdrawal requests. They may also be responsible for selling bonds, cashier or traveler’s checks to customers upon request.
O que um Teller faz?
A Teller, or Bank Teller, is responsible for interacting with customers who want to withdraw or deposit money into their bank accounts. Their duties include following bank policies to ensure ethical business practices, greeting customers and helping them with their needs and speaking with customers about new products and other offerings at their bank location.
Responsabilidades
Um Teller deve ser capaz de cumprir vários deveres e responsabilidades. A seguir estão alguns deveres e responsabilidades que um Teller deve ser capaz de executar:
Receive checks, money, debit and credit payments from clients.
Solve any issues that pertain to the transactions.
Answer all accounts- and banking-related inquiries.
Follow company procedures to count and manage all the funds they receive from customers.
Build and maintain customer relations by providing high-quality services.
Use the provided electronics to document all transactions they conduct during their shift.
Habilidades necessárias
Um Teller competitivo terá certas habilidades e qualificações, incluindo:
Strong written and spoken communication skills
Computer knowledge
Basic math skills
Good customer relations skills
Knowledge of how to balance ledgers and manage the cash drawer
Understanding of financial terms, practices and laws
Ofertas semelhantes
Se você estiver recrutando para posições relacionadas a um Teller, veja nossas descrições de cargo para funções semelhantes: