A Team Member is integral to the success of the daily operations within the store. They are responsible for being the first point of contact with customers, greeting them and answering their questions about products or services. The Team Member should have high energy and bring a positive attitude to the working environment to boost morale among their co-workers. A Team Member’s day-to-day responsibilities vary depending on the type of store they work in. In most cases, they are responsible for cleaning and maintaining the store to support a positive customer experience. They may also prepare food to meet the company’s standards or prepare high-quality beverages to the standard expected by customers. A part-time Team Member takes on less responsibility than a full-time Team Member, although they carry out many of the same duties. Team Members can expect to do shift work, either daytime, evening or night shifts, typically for 8 hours at a time.
O que um Team Member faz?
A Team Member, or Crew Member, is an employee who supports an exceptional customer experience through the delivery of services. Top Team Member job duties include maintaining knowledge of products and services available, engaging with customers and motivating fellow team members with a positive attitude.
Responsabilidades
Um Team Member deve ser capaz de cumprir vários deveres e responsabilidades. A seguir estão alguns deveres e responsabilidades que um Team Member deve ser capaz de executar:
Working the cash register
Cleaning and stocking the store
Preparing orders
Greeting and engaging with customers
Recommending products to meet customers’ needs
Habilidades necessárias
Um Team Member competitivo terá certas habilidades e qualificações, incluindo:
Active listening
Friendly and social
Possess a valid driver’s license
Attention to detail and ability to follow directions/recipes closely
Flexibility to work multiple shift times
Positive attitude
Ofertas semelhantes
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