Store Shoppers work as both full-service shoppers and in-store shoppers. Full-service shoppers accept shopping orders via shopping apps, shop for listed groceries, process orders through checkout and use their personal vehicles to deliver orders to customer locations. In-store shoppers do not deliver orders. They access orders through shopping service apps, process and pack the items at checkout and then pass the completed orders on to a designated driver for delivery.
O que um Store Shopper faz?
Store Shoppers are responsible for ensuring that orders are fulfilled and delivered to meet customer expectations, and they must often complete multiple shopping tasks within predetermined time windows.
Responsabilidades
Um Store Shopper deve ser capaz de cumprir vários deveres e responsabilidades. A seguir estão alguns deveres e responsabilidades que um Store Shopper deve ser capaz de executar:
Accepting shopping order batches through cell phone apps
Communicating with customers regarding orders via phone apps and text messages
Verifying if requested items are available for purchase and coordinating substitutions with customers
Utilizing application software to input item replacements and request refunds for customers
Processing orders through grocery store and big box store checkout registers and terminals
Using personal vehicles or store delivery vehicles to deliver customer orders
Habilidades necessárias
Um Store Shopper competitivo terá certas habilidades e qualificações, incluindo:
Good customer service skills when coordinating orders via app and text messages
Physical strength to carry groceries and other items
Multitasking skills when handling multiple orders
Attention to detail to ensure customers receive correct orders
Basic math and comprehension skills when reading orders and calculating payments
Ability to adhere to food safety policies
Ofertas semelhantes
Se você estiver recrutando para posições relacionadas a um Store Shopper, veja nossas descrições de cargo para funções semelhantes:
