Spas provide a variety of services for clients, including massages, facials, soaks, aromatherapy and body wraps. A Spa Therapist may be expected to administer many services or have one key area of focus, depending on the employer’s needs. Either way, they are one of the key determiners of client satisfaction. When they meet or exceed expectations when performing Spa Therapist job duties, they can ensure that clients have a good experience and are eager to return for future services. In addition, satisfied clients may refer others, helping the spa’s business to grow. The inventory control aspect of a therapist’s responsibilities reduces the risk of loss due to theft, and by suggesting additional services and products, professionals in the field may increase sales revenue for their employers.
O que um Spa Therapist faz?
A Spa Therapist, or Spa Technician, performs services for clients in luxury spa settings. They administer therapies, update client records and clean and sanitize equipment and instruments.
Responsabilidades
Um Spa Therapist deve ser capaz de cumprir vários deveres e responsabilidades. A seguir estão alguns deveres e responsabilidades que um Spa Therapist deve ser capaz de executar:
Asking questions to uncover clients’ preferences and identify any medical concerns or allergies
Explaining the steps of therapies and answering questions before, during and after services
Administering therapies, such as massages and facials
Notating client records with services performed and any important reminders for future services
Thoroughly cleaning equipment and changing sheets before each appointment
Updating inventory when removing supplies from storage
Habilidades necessárias
Um Spa Therapist competitivo terá certas habilidades e qualificações, incluindo:
Interviewing skills for gathering client information before performing a service
Ability to utilize the equipment and perform the techniques necessary to perform services
Customer service skills to respond positively when clients express concerns
Oral communication skills to explain procedures in simple, clear terms
Knowledge of best practices for therapies and health and safety regulations
Ability to transport equipment and supplies that may weigh up to 50 lbs. from one place to another
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