A Seafood Clerk serves as the face of their department or store. They help customers form a positive first impression by being friendly and attentive, and they help to ensure customer satisfaction by answering questions and making recommendations. When they perform their job duties proficiently, they can drive repeat business and encourage positive word-of-mouth marketing. In addition, a Seafood Clerk helps to reduce the risk of foodborne illness by keeping their work areas clean and sanitary.
O que um Seafood Clerk faz?
A Seafood Clerk, or Seafood Associate, serves a key customer service role in grocery stores, specialty stores and fishmonger retail establishments. Their duties include waiting on customers, replacing stock and cleaning their workstations.
Responsabilidades
Um Seafood Clerk deve ser capaz de cumprir vários deveres e responsabilidades. A seguir estão alguns deveres e responsabilidades que um Seafood Clerk deve ser capaz de executar:
Fielding questions about different types of seafood and cooking techniques
Recommending products to customers
Retrieving fresh seafood from display cases, weighing, packaging and pricing it
Rotating the stock in the display case, refrigerators and freezers
Assisting with the cutting and processing of seafood as needed
Habilidades necessárias
Um Seafood Clerk competitivo terá certas habilidades e qualificações, incluindo:
In-depth knowledge of cooking techniques and the characteristics of various types of seafood
Ability to operate scales and use knives, cutters and other equipment
Interpersonal skills to work well with coworkers and interact positively with customers
Interviewing skills to uncover customers’ preferences when making recommendations
Oral communication skills to provide answers to customers’ questions
Familiarity with food and occupational safety standards
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