A salon manager works to make a salon as profitable as possible. This begins by ensuring that the salon has highly trained, professional staff on-site during all hours of operation to provide services. They also establish customer service standards for staff to follow and step in to perform services during busy times. Through careful ordering, they keep supplies and products well-stocked without wasting money on excess inventory. To promote the salon, they may create social media posts, run ads in local publications, hold special events or cross-promote with other local businesses.
O que um Salon Manager faz?
A salon manager keeps salons running smoothly and fosters an environment where employees enjoy working and clients receive top-notch service.
Responsabilidades
Um Salon Manager deve ser capaz de cumprir vários deveres e responsabilidades. A seguir estão alguns deveres e responsabilidades que um Salon Manager deve ser capaz de executar:
Recruiting, hiring, training and coaching salon staff
Inventorying salon supplies and reordering as needed
Monitoring staff’s completion of continuing education requirement needed to maintain licensure
Marketing the salon to attract new customers
Performing salon services for customers as needed
Habilidades necessárias
Um Salon Manager competitivo terá certas habilidades e qualificações, incluindo:
Organizational skills to track inventory, create schedules and handle other clerical tasks
Effective oral communication skills to interact with staff and clients
Interviewing skills to recruit quality candidates for open positions
Ability to use spreadsheets, customer management software and word processing programs
Basic knowledge of accounting to track purchasing expenses and work within a budget
Adequate written communication skills to develop policies, craft social media posts and perform other writing tasks
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