Sales Assistant typically work in brick-and-mortar retail stores. They must be knowledgeable of the store layout, inventory and company policies in order to provide accurate information to shoppers. A Sales Assistant will help locate products for customers, place orders and holds, process transactions and keep the sales floor organized and well-stocked. They often act as the face of the company and must uphold company values both in how they dress and how they interact with customers.
O que um Sales Assistant faz?
A Sales Assistant, or Sales Associate, works on the sales floor providing assistance directly to customers. Their duties include greeting customers who enter the store, managing the cash register or point of sale system and helping customers find products in their store.
Responsabilidades
Um Sales Assistant deve ser capaz de cumprir vários deveres e responsabilidades. A seguir estão alguns deveres e responsabilidades que um Sales Assistant deve ser capaz de executar:
Greeting customers and offering assistance
Recommending products or merchandise to help customers
Answering questions and addressing concerns
Informing customers about sales, promotions and policies
Stocking merchandise and creating displays
Habilidades necessárias
Um Sales Assistant competitivo terá certas habilidades e qualificações, incluindo:
The ability to communicate effectively
The ability to read, write, and perform basic math
A professional appearance
A concern for others and a desire to help
Knowledge of point of sale systems
Strong customer service skills
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