Program Assistants typically work for non-profit organizations, corporations, healthcare organizations and educational institutions to ensure programs run smoothly for both staff and participants. They work closely with other employees to develop program schedules, oversee budgeting expenses, connect with event venues and write instructional documents. Their job is to answer phone calls, make copies and update participant files as needed. They may also be responsible for having one-on-one meetings with participants to answer questions and learn more about how they can improve future programs.
O que um Program Assistant faz?
A Program Assistant, or Program Support Assistant, is responsible for providing administrative support to team members throughout the planning and implementation of educational, charitable or professional programs. Their duties include communicating between program participants and managerial staff, creating and updating program schedules and assisting in the planning and managing program events.
Responsabilidades
Um Program Assistant deve ser capaz de cumprir vários deveres e responsabilidades. A seguir estão alguns deveres e responsabilidades que um Program Assistant deve ser capaz de executar:
Preparing documentation for grants
Managing online resources
Managing the Program Manager’s calendar
Processing payments for vendors and suppliers
Responding to emails and answering calls
Compiling and sending bulk mailings
Habilidades necessárias
Um Program Assistant competitivo terá certas habilidades e qualificações, incluindo:
Excellent time management skills
Strong inclination for customer service
Excellent interpersonal skills
Ability to pay attention to detail
Creative thinking
Excellent phone etiquette
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