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Saúde > Patient Care Coordinator
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Patient Care Coordinator

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Patient Care Coordinators work as patient advocates at social service and healthcare providers like group homes and hospitals. They generally assist patients who may not be able to manage their care on their own, such as disabled or elderly people. The role of a Patient Care Coordinator is to make sure their client is aware of all the responsibilities associated with caring for their health and helping them manage those tasks. They can help the patient pay medical bills, schedule transportation to appointments, pick up medications and follow up with care providers about their condition.
O que um Patient Care Coordinator faz?
A Patient Care Coordinator, or Care Coordinator, is in charge of managing communication between patients, family members, care providers and other healthcare institutions. Their duties include scheduling appointments with Doctors, providing referrals to new care providers and teaching patients about their health issues.
Responsabilidades
Um Patient Care Coordinator deve ser capaz de cumprir vários deveres e responsabilidades. A seguir estão alguns deveres e responsabilidades que um Patient Care Coordinator deve ser capaz de executar:
  • Using data to do analytical tasks and charting tasks related to patient information
  • Communicating with patients about their status and condition through emails, phone and face-to-face conversations
  • Managing patient accounts with contact information, insurance and financial information in a confidential manner
  • Scheduling patient visits and answer questions, including billing and preparation
  • Ensuring services comply with state and federal regulatory requirements
Habilidades necessárias
Um Patient Care Coordinator competitivo terá certas habilidades e qualificações, incluindo:
  • Teamwork to coordinate with Doctors, Nurses and other health care personnel
  • Strong verbal communication skills to communicate with patients and the health care team
  • People skills to connect emotionally with patients and health care personnel
  • Leadership
  • Management skills
  • Time-management skill
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