Office Representatives are almost always employed in-house, although they may sometimes work with an agency as a temporary to fill in-demand positions. They handle a wide range of administrative tasks and customer service responsibilities throughout their day. Most importantly, an Office Rep will often be the first employee seen by customers entering the office. As a result, they’re primarily responsible for creating a positive first impression on all guests — not only customers but also other staff, delivery people, potential investors and anyone else who does business with a company.
O que um Office Representative faz?
An Office Representative, or Office Rep, is an administrative professional assigned to various administrative work in the office. Their duties include managing lines of communication, handling correspondences and receiving or sending packages on behalf of the company.
Responsabilidades
Um Office Representative deve ser capaz de cumprir vários deveres e responsabilidades. A seguir estão alguns deveres e responsabilidades que um Office Representative deve ser capaz de executar:
Answering phone calls
Responding to general emails
Greeting people as they enter the office
Sending and receiving packages or mail on behalf of the company
Sorting documents
Updating records
Habilidades necessárias
Um Office Representative competitivo terá certas habilidades e qualificações, incluindo:
Ability to manage and organize large amounts of paperwork
Understanding of HIPAA regulations, in some cases
Strong organizational skills
Excellent communication skills
Ability to multitask
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