Key Holders work in a retail store to ensure it’s functioning properly and providing a great customer experience. Many of them arrive early to open the store and get items in order for the day. They’ll also typically stay late to close up the store and ensure everything is ready for the following day. Many Key Holders oversee the other employees to ensure they’re providing a good customer experience and will assist customers with any questions they may have if other staff members are busy. They’re also in charge of maintaining the alarm and security system to keep the store safe and protected. Key Holders are responsible for setting up and arming these systems.
O que um Key Holder faz?
A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the store is organized, neat and tidy and ensuring the alarm system is working properly.
Responsabilidades
Um Key Holder deve ser capaz de cumprir vários deveres e responsabilidades. A seguir estão alguns deveres e responsabilidades que um Key Holder deve ser capaz de executar:
Opening and closing the store every day
Managing the store’s security alarm system, including ensuring it’s in perfect condition, enabling it and disabling it when necessary
Storing and protecting the security alarm codes, changing them when necessary
Making sure that the store is always clean and properly organized
Assisting store cashiers at peak periods
Attending to customer requests or inquiries in the store
Habilidades necessárias
Um Key Holder competitivo terá certas habilidades e qualificações, incluindo:
Excellent organizational skills
Excellent time-management skills
Basic computer skills
Good interpersonal and people skills
Top-notch customer relation skills
Excellent written and verbal skills
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