An Intake Coordinator works with patients when they arrive at a medical facility, usually for a treatment or procedure. They handle the initial paperwork to get patients registered and admitted to the hospital or medical facility. Additionally, they ensure the facility has all the necessary patient, medical and insurance information before the patient is admitted. Intake Coordinators can also go over insurance coverage, expected costs and other questions the patient might have before receiving medical treatment. Intake Coordinators can work at any type of medical facility, primarily hospitals and specialty clinics. Some positions are remote, while others are on-site at the medical facility to meet face-to-face with patients.
O que um Intake Coordinator faz?
An Intake Coordinator, or Intake Counselor, guides patients through the healthcare admissions process. Their duties include recording patient information, verifying health insurance and performing clerical duties.
Responsabilidades
Um Intake Coordinator deve ser capaz de cumprir vários deveres e responsabilidades. A seguir estão alguns deveres e responsabilidades que um Intake Coordinator deve ser capaz de executar:
Greeting patients when they arrive for procedures or hospital stays
Assisting patients with the admissions paperwork
Entering patient information into the database
Verifying health insurance coverage related to the procedure
Handling complaints from patients
Fielding calls and emails from patients and providers
Habilidades necessárias
Um Intake Coordinator competitivo terá certas habilidades e qualificações, incluindo:
Strong customer service skills with the ability to work with diverse people
Effective organizational and time management skills
Verbal and written communication skills
Understanding of health insurance and various medical procedures
Ability to use software programs and medical technology
Ability to juggle multiple tasks in a fast-paced environment
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