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General Manager

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🚀 Administração
🚀 Administração
General Managers act as a liaison between a company’s upper management and the front-facing employees who work directly with clients and customers. Rather than working closely with clients, General Managers focus on high-level functions that improve the company as a whole, such as developing new business processes to make the day-to-day duties of the team easier. They work at restaurants, retail outlets, offices and other businesses to ensure their team executes all business functions successfully. General Managers often oversee finances and budgeting, staffing processes, policies, regulation enforcement, solutions for company issues and problem-solving when issues arise.
O que um General Manager faz?
A General Manager, or GM, handles the high-level, day-to-day operations of a company and guides the general strategy to improve the overall business functions. Their duties include managing staffing strategies, overseeing all departments and setting goals for their team based on the company’s strategic plans.
Responsabilidades
Um General Manager deve ser capaz de cumprir vários deveres e responsabilidades. A seguir estão alguns deveres e responsabilidades que um General Manager deve ser capaz de executar:
  • Developing key performance goals and managing the performance of the staff
  • Creating and implementing strategies for business growth
  • Managing the recruitment, hiring and training processes
  • Ensuring that departments or units deliver quality offerings to clients
  • Working closely with Account Managers and other senior staff to improve efficiency and performance
  • Improving internal processes for better productivity
Habilidades necessárias
Um General Manager competitivo terá certas habilidades e qualificações, incluindo:
  • Keen strategic thinking and planning
  • Understanding of budget management and financial monitoring
  • Excellent leadership skills, including goal setting, motivating, training and mentorship
  • Exceptional interpersonal and communication skills, including writing, speaking and active listening
  • Effective conflict resolution and problem-solving skills
  • Good organization and time management, including the ability to work well in high-pressure situations with tight deadlines
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